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What is a Split Order in Salesforce CPQ?

  1. An order that is divided into multiple parts based on product or delivery criteria

  2. An order that includes multiple payment methods

  3. An order fulfilled in different geographical locations

  4. An order that allows for partial shipment

The correct answer is: An order that is divided into multiple parts based on product or delivery criteria

A Split Order in Salesforce CPQ refers specifically to the practice of dividing an order into multiple parts based on various criteria such as product type, delivery date, or specific customer requirements. This functionality provides flexibility in managing complex sales scenarios where different items within a single order may need to be processed or dispatched in distinct ways. For instance, if certain products have different delivery timelines or if there are customization needs that require separate handling, splitting the order allows sales teams to meet customer expectations more efficiently. The other options do not accurately represent the concept of a Split Order. While having multiple payment methods or fulfilling orders in different geographical locations can be relevant to order processing, they don't capture the essence of splitting an order based on specific criteria related to the products ordered. Similarly, while partial shipment involves delivering portions of an order at different times, it's not the same as splitting an order preemptively for operational efficiency.