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What does the term "Quote Line" refer to in Salesforce CPQ?

  1. A line item in a contract

  2. An individual product or service included in a quote

  3. A summary of all discounts applied

  4. A customer’s purchase history

The correct answer is: An individual product or service included in a quote

The term "Quote Line" in Salesforce CPQ refers to an individual product or service included in a quote. This is a crucial component of the quoting process, as each quote line represents a specific item that a customer is considering for purchase, along with its associated details such as quantity, price, and any applicable discounts. Essentially, quote lines allow businesses to effectively manage and present the various products and services in a clear and organized manner, making it easier for both sales representatives and customers to understand the offer at hand. In the context of Salesforce CPQ, each quote line plays a significant role in creating accurate and detailed quotes for customers, contributing to pricing accuracy and simplifying the sales process. This organization and clarity in representing individual items support sales efficiency and enable businesses to provide tailored solutions that meet customer needs.